IMPORTANT INFORMATION AND WHO WE ARE
It is also directed to natural persons who had such a contractual or other legal relationship with
Cloud HM in the past.
It also contains information about when we share your personal data with other third parties such us other service providers or suppliers).
WHO WE ARE
CLOUD HM is a Company registered in Thailand under the registration number 0105557169180 having its registered head office at 499 Kamphaengphet 6 Road Lat Yao, Chatuchak Bangkok 10900, Thailand
Email address: email@example.com
COLLECTION OF YOUR DATA
Personal data or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
Example of personal data that we might collect is information you give us. You may give us information about you by filling in forms on our website https://cloudhm.co.th (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, enter a competition, promotion or survey, when you report a problem with our site, or any other activity that may be available on our site from time to time which requires the provision of information. The information you give us may include your name, address, e-mail address and phone number.
With regards to each of your visits to our site we may automatically collect the following information:
Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version , time zone setting, browser plug-in types and versions, operating system and platform; Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), and methods used to browse away from the page and any phone number used to call our customer service number.
Cloud HM uses Google Analytics and Cookies in order to improve its service, user experience and analyse how Cloud HM website is used. The only purpose of web analytics is to use collected data only for tracking Cloud HM website’s performance. The collected data from analytics is not being used for any sort of user profiling, advertising or any other commercial purposes.
We understand the importance of protecting children's privacy. We may collect personal data in relation to children only provided that we have first obtained their parents’ or legal guardian’s consent or unless otherwise permitted under the law.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide information when requested, we may not be able to perform the contract we have or are about to enter into with you (for example, to provide you with our services). In this case, we may have to abort all contractual obligations with yourself but we will notify you if this is the case at the time.
HOW IS YOUR PERSONAL DATA COLLECTED?
We collect and process different types of personal data, which we receive from our Clients (potential and current) in person or from our website in the context of the contractual relationship.
We may also collect and process personal data which has been lawfully obtained not only from the Clients but from third parties e.g., public authorities or companies that has been introduce the client to us.
PURPOSE OF DATA PROCESSING AND LEGAL BASIS
Most commonly, we will use your personal data in in accordance with the GDPR and of the processing of personal data (protection of individuals) Law 138 (I)/2001) as amended from time to time for one or more of the following reasons:
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at:
Email address: firstname.lastname@example.org
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis, which allows us to do so.
We may process your personal data to tell you about our services and news that may be of interest to you or your business.
You may "opt out" of receiving from such email updates, newsletters and/or other marketing emails by clicking the “unsubscribe” link in any email communication that we send you. You will then be removed from our mailing list.
You have also the right to object at any time to the processing of your personal data for marketing purposes, which includes profiling, by contacting us at any time in writing.
If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use our website.
WHO DO WE SHARE WITH YOUR PERSONAL DATA
In the course of the performance of our contractual and statutory obligations, your personal data may be provided to the different departments of Cloud HM and/or third party/ies providing service/s to and/or acting as agents and/or suppliers of Cloud HM in the context of the provision of our services. Consequently, third parties may also receive your personal data so that we may perform our services and/or legal obligations. Such third parties (service providers and suppliers) enter into contractual agreements with us by which they observe confidentiality and data protection according to the data protection law and GDPR.
It must be noted that we may disclose data about you for any of the reasons set out herein above, or if we are legally required to do so, or if we are authorized under our contractual and statutory obligations or if you have given your consent. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We strictly prohibit our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We only provide the necessary information they need to perform their specific services.
We may share your information with selected third parties such as:
Business partners, suppliers and sub-contractors for the performance of our contractual obligations with you.
Recipients of personal data may be, for example: income tax authorities, criminal prosecution authorities, auditors and accountants, legal consultants and so on.
Analytics and search engine providers that assist us in the improvement and optimisation of our services.
Disclosure of your personal data may occur in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions (https://www.cloudhm.co.th/tos/) and other agreements; or to protect the rights, property, or safety of Cloud HM Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Appropriate security measures have been put in place, in order to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Procedures have been put in place, to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach and we shall notify you and any applicable regulator of a breach where we are legally required to do so.
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law.
The criteria used to determine our retention periods include:
1. The length of time we have an ongoing relationship with you and provide the Services to you
(for example, for as long as you keep using our services).
2. Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them).
3. Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations).
You have the right to delete your data; to request erasure. This enables you to instruct us to erase your
personal data (known as the ‘right to be forgotten’) where its process is of no further use or interest.
YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under Data Protection Laws in relation to your personal data:
• Request access to your personal data: You may request a confirmation as to whether or not personal information is being processed by us and to obtain a copy of that information.
• Request correction of your personal data: You may request rectification if your personal information is inaccurate.
• Request erasure of your personal data: You may request that your personal information is erased in certain situations e.g. if it is no longer necessary to provide the services to you.
• Object to processing of your personal data: You may object to the processing of your personal data in certain situations e.g. for use of your data for ad targeting.
• Request restriction of processing your personal data: You may request restrictions of the processing of your personal data in certain situations e.g. if your personal information is inaccurate or unlawfully processed.
• Request transfer of your personal data: You may request to obtain and reuse your personal data for your own purposes across different services.
• Right to withdraw consent that you gave us with regard to the processing of your personal data at any time. Note that any withdrawal of consent shall not affect the lawfulness of processing based on consent before it was withdrawn or revoked by you.
If you wish to exercise any of the rights set out above, please contact our Data Protection Officer at: Email address: email@example.com
You have the right to make a complaint. We would, however, appreciate the chance to deal address your queries, so please do contact us at firstname.lastname@example.org